Executive Summary

4 sections :

1. CH10. How group control their members p.288-292

2. CH13. What is organizational conflict p.384-386

3. CH14. Persuasive communication p.423-427

4. CH15. Types of decisions p.436-439

• Write an executive summary of each area that explains IN YOUR OWN WORDS (NO DIRECT QUOTES) why each area is important to optimize performance
• 2 single spaced pages (use subheadings for each of the areas you selected)
• Be influential! Have a clear state of why this area is important . . .

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