MGMT371 Embry Riddle Crisis leadership

Part 1

1. Describe why a senior leader’s physical presence is critical during a crisis.
2. Please give an example from your own experience with a leader in a crisis.
3. What are the benefits of creating a comprehensive crisis response plan before a crisis happens?
4. What advice would you give a leader who wants to improve his or her communications function so that it may be more effective during a crisis?
5. What message does it send when the organizational culture encourages employees to view mistakes or problems as opportunities for improvement rather than the reasons to blame or punish those involved. Please give a specific example in your career of such a situation

Part 2

1. Pick one thing that you learned this term and explain it’s impact on you. Why did it have such an impact and how will you use the knowledge gained in the future?
2. How are your assumptions about leadership different now than they were in the beginning of the course? What does it mean to be a leader?

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