– Systems Applications and Products (SAP) and Knowledge Management:
1. Learn about Crystal Reports at
2. Walk through the eight (8) Crystal Reports tutorial at
The 8 videos come from several sources. Once you start the first video, you will be moved automatically to the next. While this is not the same as the hands-on exercise, it will give you a very good overview of the functionality of Crystal Reports
3. Write a page describing how software like Crystal Reports can enhance knowledge management. Be sure to incorporate and cite the videos.
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