Airline customer service

Critical Thinking: Airline Customer Service

Objective:
Create a report that summarizes the current status customer service in the airline industry. As a marketer for a major airline, your company is facing difficulty providing acceptable service to the passengers and needs to find a way to emphasize the positive features of your airline’s service.

4 to 5 pages in length

can use the book contemporary Marketing Author Boone&Kurtz

Critical Thinking: Airline Customer Service

attachement below is part of the assignment don’t forget to use it

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