on Conflict and Negotiation

Create a 10-minute multimedia presentation on your assigned chapter that addresses each of the following in 5-minute sections:

• Provide an overview of the chapter.
• Focus on the application of one element of organizational behavior discussed in the chapter, and include examples from your workplace or other experiences.

Create your presentation using Microsoft PowerPoint or similar software, a YouTube video, podcast software, or other media. Be sure your presentation can be accessed by other class members and that the file is no larger than 10 MB.

Functional versus Dysfunctional Conflict

Causes of Conflict in Organizations (structural factors, personal factors)

Forms of Conflict in Organizations

Conflict Management Strategies and Techniques

Defense Mechanisms

Conflict Management styles

-this is information that should be in the presentation

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