Course Project : Work communication solutions and Conflict management with strategies.
Competency 1
This competency will allow you to dissect examples of workplace communication and construct solutions using communication methodology.
Instructions
In your role as NoJax’s organizational behavior consultant, you continue to focus on the area of communication. Before this company can expand into other markets, there are barriers within their communication processes that need to be addressed. To help NoJax build better-working relationships with their employees, some areas of communication will need to be changed.
Use what you learned about workplace communication in this module to write a report that assesses the following areas of NoJax based on the company background document.
- Identify perceived barriers within the management structure that may hinder the process of communication.
- What are potential problems that management may have when communicating with employees?
- Based on the culture of the company and management backgrounds, what do you think may be obstructing communication? Support your thoughts with relevant evidence from the company background.
Competency 2
This competency will allow you to demonstrate the use of conflict management and negotiation strategies in decision making.
Instructions
In your role as NoJax’s organizational behavior consultant, you continue to focus on the area of conflict management. NoJax currently has some constraints within their structure that have the potential to create conflict and lacks the necessary relationship-based structure to handle them. To address or avoid conflict, some strategies and processes will need to be implemented.
You will need to consider the information presented in the company background document and information within the module to conduct your conflict management assessment. Identify potential areas of conflict within the management structure and organizational constraints that may be affecting decision making. Address the following in your report:
- What do you perceive to be constraints in the structure that may hinder effective decision making and why?
- Using the decision-making process, identify and explain ways NoJax can make decisions more effectively.
- How can the elements and techniques of negotiation be used to reduce potential conflict with employees?
- Identify and explain the steps in conflict management that NoJax should use to address issues that they may encounter.
PLEASE BE PROFESSIONAL. BE DEEP ON CONTENT. GET A HIGHI LEVEL OF SCORE AS POSSIBLE. PUT REFERENCES AND CITATION ID APPLY.
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