Module 05 Course Project – Final Paper

Your final research project is due this week for your company. Compile all of the previous assignments of your customer service project into a final report.

Your final paper must be 3 pages long and include a summary of each component that was previously completed. Also provide:

• An introduction paragraph describing what you will accomplish in your paper.
• A one-half page conclusion explaining what you have learned about the quality of the company’s customer service.

Be sure to follow APA formatting, use at least three references, and include both in-text citations and a references page.

Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.

Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:

Jstudent_exampleproblem_101504

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