Hotel and Lodging Operations Assignment Details – Week 5 Discussion Forum

Part 1: Primary Task

Within the Discussion Forum area, write in no less than 150 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

You have been hired as the General Manager of a 250-room hotel in a mid-size city that is a destination for many tourists. Tourists travel to this area primarily for the lakes, golfing, fishing, biking and hiking. Your first responsibility is to come up with a company mission statement and 5 core values. These items will be a key area when developing the overall company culture for employees to strive for. Once you have outlined the mission statement and 5 core values, discuss 3 ways you will communicate them in an effort to ensure all employees are actively practicing the mission and values of the company.

  • Create a company mission statement
  • Identify 5 core values
  • Discuss 3 ways you will communicate them in to all employees
 
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