Consulting Plan

Using the company AMAZON, please provide the following:

• Prepare a Causal Chain Scorecard and summary for the selected consulting project.
  
  Include the following information for the project:

  • Discuss input measures (people, projects, time)
  • Discuss cost measures – the cost of all inputs.
  • Discuss reaction measures (reaction and satisfaction data).
  • Examine learning measures (changes in knowledge, skills, and perceptions).
  • Examine impact measures (intangible and tangible data).
  • Discuss ROI measures (compares monetary benefits to costs).
  • Differentiate the causal chain balanced scorecard from the other types of scorecards.

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