Action Plan

• Using AMAZON as the company…
• Examine the various processes of data collection.
• Develop a process of data collection for all levels including reaction, learning, application, and impact.
• Measure the inputs using a variety of measures such as:
  • The type of consulting project
  • The functions in the organization
  • The users of the project (the people directly involved)
  • The support staff and others who may be involved

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