Crisis Management

Resource: Crisis Management and Contingency Planning

Scenario: Your team members are employees of Cabot Nutrition, a company that manufactures various vitamins, minerals, and other supplements including infant formula. An employee was found to have tampered with infant formula during production, and has since been terminated. Several infants have become ill as a result, but all injuries have been reported as non-life-threatening. Two of your employees used this infant formula with their infants, and both infants are ill. You have been tasked with creating a response to this product-tampering crisis.

Research two examples of product-tampering cases involving real companies.

Create a 3 – 5 slide Microsoft^® PowerPoint^® presentation with speaker notes explaining your response to senior management.

Include the following in your presentation:

• Create a Crisis Management Team that includes job titles and responsibilities.
• Develop a plan to mitigate and prevent this type of crisis in the future, using what you learned from your research as well as your own company’s response.

Create correctly formatted APA references and a title slide, and include a minimum of three references.

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