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Business andProfessional Communication Principles and Skills for Leadership
Discuss your conflict styles ( collaborator style ,compromising style) and how they affect your communication in the workplace. Write a essay (250 words ) explaining what skills for managing emotions and conflict you use as aids when you communicate in the workplace or at home. ( Managing skill emotions are the following listed in the book….. describe the problem, achieve understanding , identify goals, brainstorm solutions,select the best solution.
This information is found in the following book: Business and Professional Communication Principles and SKills for Leadership by Steven A Beebe
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