Submit a Word document that addresses each of the following:Chapter 12Discuss key items that should be included in an SLA.Define predictive analytics and discuss how an IT manager might use such analytics.Discuss how an IT manager might use load testing on a site.Define and discuss vendor lock-in and identify steps a company should take to mitigate this risk.With respect to cloud-based solutions, list and discuss 5 to 10 operations or tasks an IT manager should oversee.Chapter 13List and describe common system requirements one should consider before moving an application to the cloud.Discuss why a company should consider using a consultant to oversee a cloud migration and list specific skills you would expect the consultant to have.List and discuss resource utilization characteristics one should monitor for an application prior to moving the application to the cloud.List possible training requirements for an SaaS solution integration, a PaaS application migration, and an IaaS application migration.List and describe budget considerations one should evaluate before moving an application to the cloud.List and describe IT governance considerations one should evaluate before moving an application to the cloud.Define and describe cloud bursting.Your responses should be submitted as a Word document and the paper should adhere to APA format and style. Your answers should be written in your own words

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